Certified Administrative Professional (CAP) Practice Exam

The primary function of a business memorandum is to communicate important information. A memorandum, often referred to as a memo, serves as a formal, internal communication tool within an organization. It is used to convey messages, updates, and important notices efficiently and effectively to employees or specific departments. The format of a memo allows for clarity in communication, ensuring that key information is easily accessible and understood by its intended audience.

In contrast, other options such as analyzing market trends, recording financial transactions, and promoting corporate branding represent different functions that are not the core purpose of a memo. While memos may occasionally mention market trends or branding, their main goal is focused on relaying information pertinent to daily operations, decisions, or announcements within the organization. This emphasis on clear communication is critical for maintaining transparency and efficiency within a business environment.